Client Care Portal 

Privacy Policy

Last Updated: 02/12/2024

Introduction

Welcome to Green Brook Insurance. Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information.

Who We Are

Our website address is: https://thegreenbrook.com.

Data Collection

We collect various types of information for our insurance services, including:

  • Personal Information: Your name, age, gender, marital status, and contact details.
  • Identification Numbers: Social Security number, driver’s license number, and other identification.
  • Occupation and Income: Your employment and income details.
  • Medical History (for life insurance): Your health conditions, family medical history, medication, and lifestyle habits.
  • Property Details (for property insurance): Location, size, age, and condition of your property.
  • Vehicle Information (for auto insurance): Details about your vehicle and driving history.
  • Credit History: Your credit score and financial history.
  • Insurance History: Your previous insurance coverage and claims history.
  • Risk Exposure: Information on activities or factors increasing risk.
  • Legal History: Relevant legal proceedings or criminal history.
  • Additional Stakeholders: Parties interested in your policy.
  • Policy-Specific Details: Specifics needed for certain insurance policies.
  • Payment Information: For transaction processing.
  • Browsing Activity: To improve our services and refine marketing.

Comments

When visitors leave comments on our site, we collect the data shown in the comments form, and the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service.

Media

If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS) included.

Cookies

We use cookies for various purposes, including saving your details for comments and improving your website experience.

Embedded Content from Other Websites

Articles on our site may include embedded content (e.g., videos, images, articles, etc.). This content behaves in the same way as if the visitor has visited the other website.

Usage of Data

We use your information to communicate with you, for insurance underwriting, to process payments, and to improve our services and marketing strategies.

Data Sharing

We respect your privacy and do not sell your information. We share your underwriting information with insurance carriers for quote generation and policy coverage.

User Rights

You have the right to access, correct, or delete your personal information. Please contact us for assistance with these rights.

Data Security

We rely on our data management vendors to safeguard your data against unauthorized access or breaches.

How Long We Retain Your Data

  • For Insurance Underwriting: The personal information collected for insurance services (like personal details, medical history, property details, etc.) is retained as long as necessary to provide you with our insurance services, comply with our legal obligations, resolve disputes, and enforce our policies.
  • For Website Interactions: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. 

Where Your Data is Sent

  • For Insurance Underwriting: Your underwriting information may be shared with insurance carriers and other entities involved in the insurance process for quote generation and policy coverage. This data is handled with strict confidentiality and in compliance with relevant privacy laws.
  • For Website Interactions: Visitor comments may be checked through an automated spam detection service. This helps to prevent spam and maintain the integrity of our site.

Policy Updates

We may update this policy from time to time and will notify you of any changes.

Contact Information

For questions or concerns about your privacy, please contact us at ContactUS@GreenBrookIG.com.

This Privacy Policy is designed to be clear and easy to understand. We are committed to protecting your privacy and handling your information in a transparent and secure manner.